Your Trusted Partner for Seamless Travel Documentation

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, passport information, and payment details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process visa applications, communicate with you, and comply with legal obligations.

Information Sharing

We may share your information with embassies, consulates, and government agencies as required for visa processing. We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also object to certain processing activities or request data portability.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Trusted Traveler Hub provides visa processing assistance, immigration consulting, and document authentication services. We act as intermediaries between clients and government agencies.

Client Responsibilities

Clients must provide accurate and complete information, submit required documents promptly, and pay all applicable fees. False or misleading information may result in visa denial.

Service Fees

All fees are clearly stated before service commencement. Government fees are additional and non-refundable. Our service fees are separate from embassy fees.

Limitation of Liability

We cannot guarantee visa approval as final decisions rest with embassy officials. Our liability is limited to the service fees paid, excluding government fees and third-party costs.

Modification of Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain data processing activities

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for visa services
• Legal obligation for government submissions
• Legitimate interests for service improvement

Data Retention

We retain your data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and improve our services.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality

Performance Cookies: Help us understand how visitors interact with our site

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use third-party services that set cookies on our behalf for analytics and marketing purposes.

Updates to Cookie Policy

We may update this policy periodically. Please review it regularly for any changes.

Digital Millennium Copyright Act Notice

Trusted Traveler Hub respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Claims

If you believe your copyrighted material has been used without permission, please provide:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

DMCA Agent

Send copyright infringement notices to:

DMCA Agent
Trusted Traveler Hub
1247 Broadway Suite 3401
New York, NY 10001
Email: [email protected]

Counter-Notification

If you believe your content was wrongfully removed, you may submit a counter-notification following DMCA procedures.

Service Disclaimer

Trusted Traveler Hub provides visa assistance and consultation services. We are not a government agency and cannot guarantee visa approval. Final decisions rest solely with embassy and consular officials.

Information Accuracy

While we strive to provide accurate information, visa requirements and procedures change frequently. We recommend verifying current requirements with official government sources.

Professional Advice

Our services are for informational and assistance purposes only. For complex legal matters, we recommend consulting with qualified immigration attorneys.

Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or reliance on information provided.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of external websites.

Governing Law

These terms are governed by the laws of New York, United States, without regard to conflict of law principles.